Refunds & Cancellations

• Entry fees are refundable in full if a cancellation request is made at least 48 hours before the tournament start time.
• Requests made within 48 hours of the start time are non-refundable, as slots are locked and brackets are generated.
• If a team is disqualified for rule violations, the entry fee is not refunded.

• If YUNG Esports cancels a tournament, all paid entry fees are refunded in full.
• If an event is postponed, you may either keep your slot for the new date or request a full refund.

Duplicate payments, or amounts debited without a confirmed registration, are refunded in full once verified. Share the transaction reference (UTR / order ID) with us to speed up verification.

• Orders can be cancelled for a full refund any time before dispatch.
• Damaged, defective or incorrect items must be reported within 7 days of delivery with unboxing photos or video; we will replace the item or issue a full refund.
• Change-of-mind returns are not accepted once an item has been used or washed.

• Email valorant.yunges@gmail.com or raise a ticket in our Discord.
• Include your team name, tournament / order details, amount paid and payment reference.

Approved refunds are initiated within 3–5 business days and credited to the original payment method. Depending on your bank or UPI provider, it may take an additional 5–7 business days to reflect.